Meevo
All Systems Operational
CA0 Server Cluster Operational
CA0 Server Performance and Access ? Operational
CA0 Notification Services ? Operational
NA0 Server Cluster Operational
NA0 Server Performance and Access ? Operational
NA0 Notification Services ? Operational
NA0 Membership Billing Services ? Operational
NA1 Server Cluster Operational
NA1 Server Performance and Access ? Operational
NA1 Notification Services ? Operational
NA1 Membership Billing Services ? Operational
NA2 Server Cluster Operational
NA2 Server Performance and Access Operational
NA2 Notification Services Operational
NA2 Membership Billing Services ? Operational
UK0 Server Cluster Operational
UK0 Server Performance and Access ? Operational
UK0 Notification Services ? Operational
UK0 Membership Billing Services ? Operational
Meevo Integrations ? Operational
ADP Integration ? Operational
Textel ? Operational
EMMA/Meevo Marketing ? Operational
Worldpay ? Operational
MeevoPay ? Operational
Meevo Offices ? Operational
eGift Operational
90 days ago
79.62 % uptime
Today
CardConnect Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 17, 2024

No incidents reported today.

Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 03:00 EDT
Scheduled - We will be undergoing scheduled maintenance at this time. NA1: 12AM - 6AM PT
Jul 11, 08:16 EDT
Jul 15, 2024
Resolved - The eGift issue has been resolved and all eGift accounts have been reenabled.

Last week, we identified a security measure that helps prevent fraudulent eGift purchases and keeps credit card information safe was missing from the Meevo integration with CardConnect. As a precautionary measure, we temporarily deactivated eGift accounts for businesses using CardConnect.

The security issue has been addressed and all eGift accounts have been reactivated.

Thank you for your understanding. The security of your and your clients’ information is of the utmost importance to us at Meevo. Please feel free to contact your Client Success Manager if you have any questions.

Jul 15, 13:00 EDT
Update - Update: We are working closely with CardConnect to develop enhanced security protocols that would allow us to reactivate eGift for impacted businesses. At this time, we're hoping to be able to reactivate eGift early next week.
Jul 11, 10:13 EDT
Identified - The following incident impacts a small subset of CardConnect businesses utilizing eGift.

We recently identified suspicious behavior with eGift for clients using CardConnect.

As a result, we have proactively disabled your eGift account to prevent any fraudulent activity from occurring. As a security measure, we also recommend that you log into your CardConnect Account to change your password at your earliest convenience.

We will share further updates with you as they become available.

Jul 8, 17:55 EDT
Completed - The scheduled maintenance has been completed.
Jul 15, 12:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 11:45 EDT
Scheduled - Our offices will be closed on Monday, July 15, from 11:45 AM to 12:30 PM Eastern Time. Emergency Support will be temporarily unavailable. Please leave a voicemail for your intended department.
Jul 11, 16:09 EDT
Resolved - This incident has been resolved.
Jul 15, 09:41 EDT
Identified - The issues has been identified, and we plan to release a fix Sunday evening into Monday.
Jul 12, 12:03 EDT
Investigating - We are aware that businesses are currently unable to run and download reports as HTML. Our development team is working to have a fix implemented as soon as possible. The data is still available; please run the reports as PDF or Excel in the meantime.
Jul 10, 11:19 EDT
Completed - The scheduled maintenance has been completed.
Jul 15, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 20:00 EDT
Scheduled - We will be undergoing scheduled maintenance during each cluster's respective maintenance window. You may experience short interruptions in service.

UK0: 12AM-6AM GMT

NA0: 12AM - 6AM ET
CA0: 12AM - 6AM ET
NA2: 12AM - 6AM ET

NA1: 12AM - 6AM PT

Jul 12, 15:46 EDT
Jul 14, 2024
Jul 13, 2024

No incidents reported.

Jul 12, 2024
Jul 11, 2024
Jul 10, 2024
Jul 9, 2024
Resolved - This incident has been resolved.
Jul 9, 18:51 EDT
Monitoring - We are aware that some clients are experiencing Meevo performance issues due to an intermittent outage for Cox Internet Service Provider (ISP). If you are having trouble with your Meevo and use Cox, please reach out to your ISP to confirm if you are impacted by the outage.

https://downdetector.com/status/cox-communications/

Jul 9, 15:39 EDT
Jul 8, 2024
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024
Completed - The scheduled maintenance has been completed.
Jul 5, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 20:00 EDT
Scheduled - Our offices will be closed in observance of the holiday on Thursday, July 4. Emergency Support will be available for a fee.

Our offices will reopen at normal business hours on Friday, July 5.

Jul 2, 09:11 EDT
Jul 4, 2024

No incidents reported.

Jul 3, 2024
Completed - The scheduled maintenance has been completed.
Jul 3, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 05:00 EDT
Scheduled - We will be undergoing scheduled maintenance at this time.
Jul 2, 08:56 EDT