Meevo Status

Meevo

All Systems Operational

Uptime over the past 90 days. View historical uptime.

CA0 Server Cluster Operational

CA0 Server Performance and Access Operational

CA0 Notification Services Operational

NA0 Server Cluster Operational

NA0 Server Performance and Access Operational

NA0 Notification Services Operational

NA0 Membership Billing Services Operational

NA1 Server Cluster Operational

NA1 Server Performance and Access Operational

NA1 Notification Services Operational

NA1 Membership Billing Services Operational

NA2 Server Cluster Operational

NA2 Server Performance and Access Operational

NA2 Notification Services Operational

NA2 Membership Billing Services Operational

UK0 Server Cluster Operational

UK0 Server Performance and Access Operational

UK0 Notification Services Operational

UK0 Membership Billing Services Operational

Meevo Integrations Operational

ADP Integration Operational

Textel Operational

EMMA/Meevo Marketing Operational

Worldpay Operational

MeevoPay Operational

Meevo Offices Operational

eGift Operational

90 days ago

89.81 % uptime

Today

CardConnect Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Office Closure: Monday 7/29 3:15-4:30 Jul 29, 2024 15:15-16:30 EDT

Our offices will be temporarily closed on Monday, July 29th, from 3:15 to 4:30 PM ET. Emergency Support will be temporarily unavailable.
Posted on Jul 26, 2024 - 11:33 EDT

UK0 Scheduled Maintenance Jul 29, 2024 22:00 - Jul 30, 2024 00:00 EDT

We will be undergoing scheduled maintenance during this time.
Posted on Jul 26, 2024 - 13:30 EDT

NA2 Scheduled Maintenance Jul 30, 2024 00:00-06:00 EDT

We will be undergoing scheduled maintenance at this time.
Posted on Jul 26, 2024 - 13:31 EDT

CA0 Scheduled Maintenance Jul 30, 2024 00:00-02:00 EDT

We will be undergoing scheduled maintenance at this time.
Posted on Jul 26, 2024 - 13:30 EDT

UK0 Scheduled Maintenance Jul 31, 2024 23:30 - Aug 1, 2024 00:30 EDT

We will be undergoing scheduled maintenance during this time.
Posted on Jul 26, 2024 - 13:31 EDT

CA0 Scheduled Maintenance Aug 1, 2024 00:00-01:00 EDT

We will be undergoing scheduled maintenance at this time.
Posted on Jul 26, 2024 - 13:32 EDT

NA2 Scheduled Maintenance Aug 1, 2024 00:00-01:00 EDT

We will be undergoing scheduled maintenance at this time.
Posted on Jul 26, 2024 - 13:32 EDT

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

Scheduled Maintenance: All Clusters

Completed - The scheduled maintenance has been completed.
Jul 26, 09:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 20:00 EDT

Scheduled - We will be undergoing scheduled maintenance during each cluster's respective maintenance window. You may experience short interruptions in service. We expect each cluster to be under maintenance for about 2-3 hours.

UK0: 12AM-6AM GMT

NA0: 12AM - 6AM ET
CA0: 12AM - 6AM ET
NA2: 12AM - 6AM ET

NA1: 12AM - 6AM PT
Jul 25, 13:10 EDT

Jul 25, 2024

NA0 Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 25, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 00:00 EDT

Scheduled - We will be undergoing scheduled maintenance at this time. NA0: 12AM - 6AM ET
Jul 23, 09:47 EDT

Jul 24, 2024

NA1 Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 24, 07:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:30 EDT

Scheduled - We will be undergoing scheduled maintenance at this time. NA1: 12AM - 6AM PT
Jul 22, 10:28 EDT

Jul 23, 2024

CA0 Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 23, 06:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:00 EDT

Scheduled - We will be undergoing scheduled maintenance at this time. CA0: 12AM - 6AM ET
Jul 18, 16:04 EDT

NA2 Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 23, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:00 EDT

Scheduled - We will be undergoing scheduled maintenance at this time. NA2: 12AM - 6AM ET
Jul 18, 16:04 EDT

UK0 Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 23, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 22:00 EDT

Scheduled - We will be undergoing scheduled maintenance during this time. UK0: 12AM-6AM GMT
Jul 18, 16:03 EDT

Jul 22, 2024

Jul 21, 2024

No incidents reported.

Jul 20, 2024

Microsoft Outage: Login, Online Booking, etc.

Resolved - This incident has been resolved.
Jul 20, 08:53 EDT

Monitoring - Continuation of Previous Incident. Some businesses continue to have issues logging in or other errors throughout Meevo. We are doing our best to mitigate these issues.

Original: We are aware that some businesses are unable to access Meevo this morning. Please be aware that there is a global Microsoft outage which is impacting our Meevo servers and our employees' computer access. We are doing what we can to mitigate impact to our clients and will communicate as updates are available. We apologize for the impact and delays contacting our teams.
Jul 19, 18:29 EDT

Jul 19, 2024

Microsoft Outage: Login, Online Booking, etc.

Resolved - This incident has been resolved.
Jul 19, 18:17 EDT

Update - All features should be operational at this time.
Jul 19, 10:00 EDT

Update - Update: Some businesses are unable to load Online Booking still. We are working to get this up and running.
Jul 19, 07:53 EDT

Monitoring - Update: At this time, your access to Meevo should be restored and should remain stable, but you may have issues accessing your computers. We will continue to monitor the situation and provide updates as they're available.
Jul 19, 07:00 EDT

Identified - We are aware that some businesses are unable to access Meevo this morning. Please be aware that there is a global Microsoft outage which is impacting our Meevo servers and our employees' computer access. We are doing what we can to mitigate impact to our clients and will communicate as updates are available. We apologize for the impact and delays contacting our teams.
Jul 19, 02:00 EDT

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

NA1 Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 16, 09:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 03:00 EDT

Scheduled - We will be undergoing scheduled maintenance at this time. NA1: 12AM - 6AM PT
Jul 11, 08:16 EDT

Jul 15, 2024

eGift Suspicious Activity: CardConnect Subset

Resolved - The eGift issue has been resolved and all eGift accounts have been reenabled.

Last week, we identified a security measure that helps prevent fraudulent eGift purchases and keeps credit card information safe was missing from the Meevo integration with CardConnect. As a precautionary measure, we temporarily deactivated eGift accounts for businesses using CardConnect.

The security issue has been addressed and all eGift accounts have been reactivated.

Thank you for your understanding. The security of your and your clients’ information is of the utmost importance to us at Meevo. Please feel free to contact your Client Success Manager if you have any questions.
Jul 15, 13:00 EDT

Update - Update: We are working closely with CardConnect to develop enhanced security protocols that would allow us to reactivate eGift for impacted businesses. At this time, we're hoping to be able to reactivate eGift early next week.
Jul 11, 10:13 EDT

Identified - The following incident impacts a small subset of CardConnect businesses utilizing eGift.

We recently identified suspicious behavior with eGift for clients using CardConnect.

As a result, we have proactively disabled your eGift account to prevent any fraudulent activity from occurring. As a security measure, we also recommend that you log into your CardConnect Account to change your password at your earliest convenience.

We will share further updates with you as they become available.
Jul 8, 17:55 EDT

Office Closed - 7/15 11:45-12:30

Completed - The scheduled maintenance has been completed.
Jul 15, 12:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 11:45 EDT

Scheduled - Our offices will be closed on Monday, July 15, from 11:45 AM to 12:30 PM Eastern Time. Emergency Support will be temporarily unavailable. Please leave a voicemail for your intended department.
Jul 11, 16:09 EDT

Reporting - HTML Reports Unavailable

Resolved - This incident has been resolved.
Jul 15, 09:41 EDT

Identified - The issues has been identified, and we plan to release a fix Sunday evening into Monday.
Jul 12, 12:03 EDT

Investigating - We are aware that businesses are currently unable to run and download reports as HTML. Our development team is working to have a fix implemented as soon as possible. The data is still available; please run the reports as PDF or Excel in the meantime.
Jul 10, 11:19 EDT

Scheduled Maintenance: All Clusters

Completed - The scheduled maintenance has been completed.
Jul 15, 09:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 20:00 EDT

Scheduled - We will be undergoing scheduled maintenance during each cluster's respective maintenance window. You may experience short interruptions in service.

UK0: 12AM-6AM GMT

NA0: 12AM - 6AM ET
CA0: 12AM - 6AM ET
NA2: 12AM - 6AM ET

NA1: 12AM - 6AM PT
Jul 12, 15:46 EDT

Jul 14, 2024

Jul 13, 2024

No incidents reported.

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